Our Story

Built on a foundation of trust, safety, and woodland tranquility.

Maple Paws Retreat began with a simple mission: to provide a premium, nature-inspired boarding experience that feels like a vacation for your pet.

Happy dogs playing in the woodland retreat

Rooted in Kelowna.

Located right here at 1840 Springfield Road, our facility was designed from the ground up to integrate seamlessly with the natural beauty of British Columbia.

We believe that dogs thrive when they have space to run, fresh air to breathe, and dedicated caretakers who understand their individual needs.

Maple Paws Retreat exterior
Our Priority

Uncompromising Safety Standards

24/7 Monitoring

Our facility is equipped with state-of-the-art surveillance and staffed around the clock, ensuring someone is always keeping a watchful eye.

Secure Woodlands

Play areas are enclosed with double-gated 8-foot fencing, providing a massive but completely secure environment for off-leash exploration.

Medical Readiness

All core staff are certified in canine first aid and CPR. We maintain close partnerships with local Kelowna veterinary clinics for immediate response.

Climate Control

Advanced HVAC systems maintain optimal temperature and humidity, with hospital-grade air filtration to prevent airborne illnesses.

Meet the Care Team

Passionate professionals dedicated to making every stay exceptional. Our team brings decades of combined experience in canine behavior and care.

Sarah, Lead Care Manager

Sarah Jenkins

Lead Care Manager

With over 10 years of experience managing premium boarding facilities across BC, Sarah oversees daily operations and ensures our rigorous safety protocols are met with precision and a loving touch.

David, Canine Behaviorist

David Ross

Canine Behaviorist

David leads our interactive playgroups, matching dogs by temperament to ensure safe and enriching socialization.

Elena Gomez

Suite Concierge

Elena ensures every private suite is immaculate, comfortable, and tailored to each guest's specific dietary and comfort needs.

Staff interacting with dogs

Inside the Retreat

Our Kelowna campus was purpose-built to merge luxury with the calming elements of nature. Every detail, from the acoustic paneling to the non-slip flooring, serves a purpose.

  • Acoustic Engineering Specialized materials reduce noise and stress, creating a genuinely calm environment.
  • Private Luxury Suites Glass-fronted, spacious suites with elevated bedding instead of wire kennels.
  • Indoor/Outdoor Flow Seamless access between heated interior spaces and our expansive woodland play yards.
Luxury dog suite interior Outdoor woodland play yard

Frequently Asked Questions

Do I need to bring my dog's own food?

Yes. To prevent digestive upset during their stay, we require owners to provide enough of their dog's regular food for the duration of the visit, pre-portioned if possible.

What vaccination records are required?

We require up-to-date proof of Rabies, DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus), and Bordetella vaccinations at least 7 days prior to check-in.

Can I tour the facility before booking?

Absolutely. We encourage all new clients to schedule a complimentary tour. This allows you to see our safety standards firsthand and ask our staff any questions.

Get in Touch

Schedule a Facility Tour

We'd love to show you around Maple Paws Retreat. Fill out the form to request a tour or inquire about availability for your next trip.